Frequently Asked Questions
Where does Supplement Factory deliver to & how much does it cost?
Supplement Factory delivers Islandwide and shipping is calculated based on the weight of your order and the distance. Please refer Delivery & Shipping for more information.
How long does it usually take for an item purchased online to be shipped?
We strive to deliver orders within 3-4 working days. Please refer Delivery & Shipping for more information.
What if I am not present to receive the package?
Our company will call you before delivering your order. If you are not available to receive the package at the specified delivery address or do not continuously respond to the given contact number, you will have to pick up your package from the Supplement Factory store.
What payment methods do you accept online?
We currently, only accept Cash on Delivery
Why do I need to sign-up to make an online purchase?
Registering with us helps speed up the ordering process for you and allows you to keep track of your orders. It also assists in re-ordering as we maintain a record of your previous purchases
